You agree to the terms of service below, and the Terms of Use for Substack, the technology provider.

OldGrateful.com Terms & Conditions

This website, OldGrateful.com (subsequently referred to as “website,” “we” or “us”), is a service from Lori Heinsman (hereafter, “author,” “practitioner” or “teacher”) and IntelliGRACS Group, Inc. doing business as Old Grateful™, an assumed business name registered with the state of North Carolina (herein referred to as “Company”).

Please read the following document prior to using this website. By viewing this website or anything made available on or through this website, including but not limited to web pages, e-newsletters, subscriptions, and/or blog posts; virtual or in-person sessions/meetings, services, and/or courses; and videos, audios, webinars, online chat and/or text messaging, social media and/or other communication (collectively and subsequently referred to as “Website”), you are agreeing to accept all parts of these Terms. Thus, if you do not agree to the the Terms below, STOP now, and do not access or use this Website.

Informational/Educational Content and Personal Responsibility

The informational and/or educational information contained within this Website including any and all links, associated services, and connected third party systems therein, is solely provided for informational and educational purposes and is not, nor is it ever intended to be, veterinary advice, horticultural advice, medical advice, financial advice, legal advice, counseling, or psychotherapy of any kind to any individual or entity, and the information provided is not intended for that use at any point. You accept full responsibility for the consequences of your use, non-use, or misuse of any information provided on or through this Website. You acknowledge that you are participating voluntarily in using this Website and that you are solely and personally responsible for your choices, actions and results, now and in the future, regardless of what you have read or learned on or through this Website.

Warranties

This Website does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website or otherwise relating to such materials or on any third party websites linked to this site. Each animal’s, plant’s, and/or individual’s results depend on his/her/their situation and/or actions as well as numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this Website.

This website makes no warranties, express or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. The content and services are provided “as is”, “as available” and without warranty of any kind.

This website assumes no responsibility of any kind for any other websites, which may be linked in some way to this website. Links to this website, known and unknown, do not imply any sort of professional relationships, affiliation or endorsement of any back linked websites.

Errors and Omissions

Although every effort is made to ensure the accuracy of information shared on or through this Website, the information may inadvertently contain inaccuracies, errors and/or omissions. You agree that we are not responsible for the views, opinions, or accuracy of facts referenced on or through this Website, or of those of any other individual or company affiliated with us in any way.

Last updated: 19 April 2026